For companies that service generators, chillers and standby power

Your customers see every service you do.

Routinely gives each of your customers a portal with every service, reading and document on their units. Your team does the work in the same place, so the record fills itself. Nobody has to dig out a report when a customer asks.

Email ushello@useroutinely.com
A customer's portal under their service company's logo: upcoming services on a timeline, both sites on track, and the latest daily reads for each unit.

Your customer's portal, under your logo. Demo data, every name made up.

Follow one service from the calendar to the record.

A quarterly service on Gen 1 at Cedar Hollow Data Center.

  1. 1Booked
  2. 2Reads logged every morning
  3. 3Serviced
  4. 4On the record

Booked on the calendar

The job goes on one calendar your whole team sees, in the office or on a phone.

The office calendar for October: the Oct 10 quarterly service done, and next week's jobs booked.
Next week's jobs on a phone, listed by day.

Reads logged every morning

A tech logs the engine hours and readings at the unit. Routinely counts down the hours to the next service, so you can book it before it is due.

Logging the Oct 10 read for Gen 1 on a phone: engine hours, load, oil pressure and coolant temperature.

Serviced on site

The tech opens the job and fills in the service form on a phone: the hours, the checks, the notes. One tap sends it. If you want to check forms before customers see them, turn on approval.

The Oct 10 quarterly service form for Gen 1 on a phone, with engine hours entered and checks ticked.

On the record

The form is filed against Gen 1, and your customer sees it in their portal next to every past service, reading and document on that unit.

Gen 1's maintenance page in the customer portal: the Oct 10 quarterly service at the top of its history, and Dana's service form ready to download.

The whole fleet on one page

Each unit's latest readings are checked against the limits you set, so a unit drifting out of range comes to the top. Your customers see the same page for their own units.

Analytics across every customer on Oct 10: Larkfield's Plant Gen critical at 36.4 psi oil pressure, below its 40 psi limit, and Cedar Hollow's Gen 3 at 211°F coolant, above 205, each graphed against its limit.
Analytics on a phone: Larkfield's Plant Gen critical at 36.4 psi oil pressure and Cedar Hollow's Gen 3 at 211°F coolant, above a graph of the oil pressure falling through its 40 psi limit.

Talk to us about your fleet.

What it costs depends on how many units you look after, so get in touch.

Email ushello@useroutinely.com